FREQUENTLY ASKED QUESTIONS:

Q: Is it easy to book a round?
Yes... it takes less than one minute.
1. You go to the site, input your last name and password pick a course / day and then choose a time, and then “Accept”. Type a name, a password, and 3 mouse clicks, that's it!
2. You only have to actually call the course to reserve a tee time if prompted (only courses that do not have Reservation Masters booking software).

Q: Is Monday of a long weekend considered part of the weekend?
On a long weekend Monday is part of the weekend.

Q: How does the billing work when 2 or more GCC Members play together?
One player must book for the group. The booking member assumes the cost of all members in the group. Your friends should pay you, or they could make the next booking, and it will all even out in the end. The reason for this is that we cannot charge someone else's charge card for a round you book on their behalf.

Q. What about twilight golf - could one use their membership for after work rounds?
Yes. However, prices on the club do not change. Our price is usually still below the courses twilight rate.

Q: Do I have to input my credit card information every time I book?
No. Once registered, your information is on file, and your account is debited each time you reserve. All you need is your username and password.

Q: Will my credit card information be confidential and secure?
Yes. We use Microsoft's BCentral e-commerce server for financial transactions. This offers the highest security and reliability currently available. Reservation Masters will not store your credit card information online. The credit card information can be given to Reservation Masters by phone or fax. The information is not given to any other companies and is only used for booking of the GGC tee times.

Q: If I cancel a tee time will my charge card be credited?
Reservation Masters will not bill your charge card until the day of play. You can cancel up to 24 hours in advance without being billed.

Q: What happens if the game is cancelled due to weather with less than 24 hours notice?
Cancel your tee time online and then email info@gogolfclub.com or call by phone at 519-619-2639 declaring a weather cancellation. This must be done the same day. Once you tee off, no refunds are given despite the number of holes completed.

Q: Are taxes included in the posted prices?
No. GST is added to the cost of your round. PST does not apply.

Q: Can we play at courses outside our own region?
Yes, you may play at any RM Club course. However, at least 30% of your rounds must be played in your home region.